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When people who don't speak English, including refugees arriving in the UK after fleeing war, they are entitled to receive the support of interpreters when dealing with public sector organisations. \\nThe service provides a lifeline for some of society's most vulnerable people to help them navigate places like hospitals, social services and courts. \\nBut reporter Matthew Hill hears allegations the service is seriously failing those who need it most - with tragic consequences. \\nData obtained exclusively by File on 4 has revealed over the past five years at least 80 babies have died or suffered serious brain injuries in NHS maternity units in England, where interpreting and communication problems due to language difficulties, were a contributing factor. \\nThe programme also hears from an alleged victim of serious sexual abuse who says she was unable to give police an accurate account of her ordeal because the interpreter was so poor. \\nCampaigners claim huge disparities in the levels of qualifications required in public service organisations and poor rates of pay have caused an exodus of qualified interpreters, which they claim is putting some of society's most vulnerable people at risk of harm.

Reporter: Matthew Hill\\nProducers: Ben Robinson and Surya Elango\\nTechnical Producer: Richard Hannaford\\nProduction Coordinators: Tim Fernley and Jordan King\\nEditor: Carl Johnston