003: E = Empathy Does It Really Make a Difference?

Published: Oct. 29, 2016, 5 a.m.

  • How an encounter with a patient with\xa0paranoid schizophrenia dramatically\xa0changed the course of his career
  • The 5 Secrets of Effective Communication
  • How to talk with your EAR

Dr. Burns also discusses what therapists can do when

  • you\xa0are angry with a patient
  • you\xa0don\u2019t like a patient
  • or when a patient is angry with\xa0you

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