Podcasts Government Federal Newscast Taxpayer Advocate says IRS still struggles with public service

Taxpayer Advocate says IRS still struggles with public service

Published: June 21, 2019, 3 a.m.

b'National Taxpayer Advocate Nina Olson says response times to incoming calls at the IRS remains the biggest challenge the agency has in dealing with the public. In her final report to Congress before retiring, Olson said the IRS is successful in processing most returns, but for those who need more help, the experience is challenging. \\nLearn more about your ad choices. Visit megaphone.fm/adchoices'