One survey says customer experience with federal agencies is on the decline, while another says the opposite

Published: Jan. 26, 2022, 3:50 p.m.

b"In today's Federal Newscast, public satisfaction in federal customer experience reached an-time low last year, according to a scorecard that\\u2019s been tracking this for decades. \\nLearn more about your ad choices. Visit megaphone.fm/adchoices"