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White House sets a high bar for customer experience across government
b'The Biden administration is setting a higher bar for customer experience across government. And it\\u2019s tapping the Veteran Affairs Department to help oversee those improvements under the President\\u2019s Management Agenda. The VA recently made it easier for veterans to track down benefits on its website. It\\u2019s now looking to integrate Login.gov as a single sign-on for all its online services. For an update on the state of VA\\u2019s customer experience, Federal News Network\\u2019s Jory Heckman spoke Barbara Morton, the VA\\u2019s deputy chief experience officer. \\nLearn more about your ad choices. Visit megaphone.fm/adchoices'