IT investments pay dividends during the coronavirus pandemic

Published: June 26, 2020, 2:47 p.m.

b'Agencies have seen IT investments pay dividends during the coronavirus pandemic putting them in a better position to maximize telework and ensure continuity of operations. Some agencies are taking the next step to robotic process automation fielding bots to help employees keep up with their workload. For more on how RPA has helped agencies keep pace during the pandemic. Federal News Network\\u2019s Jory Heckman spoke with the Patent and Trademark Office\\u2019s acting director of the Office of Organizational Policy and Governance Rajeev Dolas. He also spoke with Mitch Winans, special assistant with the IRS\\u2019 Office of the Chief Procurement Officer.\\nLearn more about your ad choices. Visit megaphone.fm/adchoices'