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From a former commissioner, advice for the next team at Social Security
By several measures, Social Security is an agency in crisis. Its labor relations are strained, with ongoing uncertainty over contracts, and when-and-how people return to offices. It has difficulty on the customer service front, prompting tough questions from Capitol Hill. And there's no Senate-confirmed commissioner. For some perspective, the Federal Drive turned to former commissioner Mike Astrue.\nLearn more about your ad choices. Visit podcastchoices.com/adchoices