Federal websites pushed to the brim as public searches for coronavirus info

Published: May 21, 2020, 2:26 p.m.

b'Demand for information during the pandemic has strained federal websites, and the employees who run them. Sites run by the IRS, the Postal Service, and the National Institutes of Health are among the dot-govs receiving hundreds of millions of visits over the last month. Agencies have struggled for keep up with questions from the public. For more on how agencies can stay on top this volume of requests, Federal News Network\\u2019s Jory Heckman spoke with the former head of GSA\\u2019s Emerging Citizen Technology office, now the global head of public sector at Twilio, Justin Herman. \\nLearn more about your ad choices. Visit megaphone.fm/adchoices'