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b"Utilities will need to change their business model and offer new services and products next year, says Jill Feblowitz, vice president, IDC Energy Insights in this podcast interview. This is due in part to the new power coming into the grid from microgrids, solar and other sources. Because the grid was designed for one-way traffic, there's a need for balancing, and this creates new business opportunities, including demand response opportunities, she says. Listen to learn more about the company's predictions for utility spending next year."