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Dr. Ketan Patel is the Chief Medical Officer at SyTrue which has taken on the challenge of modernizing the exchange of information between providers and insurance companies. Transitioning from a traditional system designed for reactive healthcare to one of preventative care means information flow and analysis need to change as well.  

Ketan explains, "As we start thinking about healthcare in the next few decades, it's really about receiving value back from the money we see spent. It's about getting involved earlier, looking at those risk factors at a really early stage when the intervention can cost a 10th or a 20th of what it might cost later in life. And that's a paradigm shift, and our systems aren't really created for that. They were never designed for that kind of thinking. And we now realize this is important, and we have to do this. This is where there's a need for technology to get to that information, but there's also a need to look at that information differently."

"So, structured data, I'll start with that one, is information that is very succinct, it's defined. It's like a measurement coming off of a machine. It's easy to put that piece of information or data into a field inside of a computer or in a database.

"Unstructured information is things like a narrative note, a consultation report from a specialist that a patient goes and sees, and at the end of it, could be a five or six-page note. And there's a lot of words, a lot of phrases, a lot of paragraphs. Intermixed inside of that could also be other types of information like lab information, imaging report information, or a genetic study, for example."

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