Our Government is Broken

Published: Aug. 28, 2020, 8:36 a.m.

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Why do you need your government in the United States of America, United Kingdom, China, Australia, Nigeria, Brazil, etc.\\u2026why?  Its simply to serve you and I. Now, the question is: Should public service delivery be so COMPLEX, CUMBERSOME, and EXPENSIVE? A thousand times NO! Managing the expectations of citizens or user needs is very critical to the future of all national governments. What can we do to have a functioning and trustworthy public service?

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