Mark Zuckerberg sits in this guy’s chairs.

Published: Nov. 8, 2019, 5:22 p.m.

On this show: From 85 users & 3 locations --- to --- 362 users & 10 locations, with an IT staff of 4 wicked awesome IT mavens.  That's 80 users / 1 IT resource 250 tickets a day How to eliminate Ticket Bottleneck Bogs Phone calls on top of tickets IT coa...