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In this podcast, I interview Silvana Torik, Senior Director of Global Support Operations at VMware.

At 20 years old, Silvana started her high-tech career.  Participating in a fast-moving, innovative and cutting-edge industry provided Silvana with a variety of positions and experiences in hardware and software businesses, product and support services, marketing, product management, and customer experience at Hewlett-Packard, Agilent Technologies, and VMware.  Currently, she is Senior Director for the VMware Global Support Operations team with responsibility for support readiness for major/minor product launches and partner management.

Silvana also supports VMinclusion and the VMware Foundation.  She co-leads a “Power of Difference” community focused on enabling women to excel as courageous and authentic leaders.  Silvana works with the VMware Foundation’s Good Gigs program whereby employees can apply professional skills for social service and global impact.

Silvana has a BS in Business Administration from San Jose State University and completed the Executive Development Program at The Wharton School of Business.

Outside of work, Silvana served on the Board of Directors for the Support Network for Battered Women and currently supports the Leukemia & Lymphoma Society. She has completed several endurance events, including the Ironman triathlon.  She is the mother of 2 with 3 grandchildren and the step-mother to 6 more and 13 additional grandchildren.

 I hope you enjoy!