Developing Long-term Client Relationships with Susan Snipes

Published: March 16, 2017, 4:59 p.m.

b'There\\u2019s no one size fits all approach to building client relationships. But if you want more long-term clients, you do have to be intentional. Susan Snipes joins us to discuss how she and her team at Q Digital Studio build long-term relationships. It starts with too-often forgotten basics like professionalism and good project management, but it also involves strategic communication after a project ends to demonstrate your ongoing value. We talk about being proactive with client communication and how to have \\u201chard conversations\\u201d about things like rate changes.\\n < Download MP3 >      < Listen on ctrlclickcast.com >\\n \\n Show Notes:\\n \\tReCourses\\tPractical Pricing\\tWin Without Pitching\\tBureau of Digital\\tOwner Camp\\tOwner Summit\\t\\tLeave us a review on iTunes \\tReview our show on Stitcher\\t\\n \\n \\n \\n Sponsored By'