Ep. 22-Lyn Burton: Managing Staff Anxiety in COVID-19

Published: April 28, 2020, 3:40 p.m.

Since property management is an essential service during COVID-19, Lyn Burton gives advice on coping with stress, redesigning protocols and processes, and communicating with partners. Technology is playing a part in success with the ability for remote access to files, but primarily it is how you are reorganizing your work such as tasks to let go and redesigning protocols and processes. Communication with staff and partners is key.