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-On this episode, we welcome Ross Matsuda - Apple Systems Administrator from Ntiva.

-Ross is also the creator of sudoade

-Ross majored in theatrical direction with a minor in graphic design.

-He spent 7 years as an Apple Genius and also with Apple corporate.

-We discuss the necessity of support with Apple\\u2019s products.

-We get into GUI scripting with AppleScript on Ross\\u2019s site, sudoade. He developed a way to integrate automation with Addigy to only see the minor updates available.

-Initially using Nudge, he decided to develop a method that worked best for\\xa0 his users.

-Joe has seen a much higher level of software update compliance since using Nudge and Ross\\u2019s solution.

-PSA - get your Mac computers at least to 12.6.3 to avoid unexpected problems when performing updates.

-Joe & Ross talk about simpler ways of presenting information and designing for the user experience.