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Episode 68: Digital experience - It's a priority, not a fad!
In this episode of Cloudbusting we are joined by Carl Uminski from digital experience agency, Somo, to discuss the influence that COVID-19 is having on customer expectations and digital experiences.
Carl considers how businesses can achieve true resilience by building an engaging digital touchpoint with customers that provides a seamless, end-to-end user experience. He also discusses how being a product-led organization is essential to achieving this.