Episode 15: Managed Services: The Next Generation

Published: June 4, 2019, 9:06 a.m.

In this week’s episode of the Cloudbusting Podcast, Jez and Dave are joined by Cloudreach Global Head of Operations, Chris Opat to for a chat about Managed Services. What does the next generation of managed services look like? How can they help your business? How can you ensure your business gains a competitive advantage?

There is also an incident of 'marmite rage' some excellent wine advice and a priceless cameo from Jez's Google Voice Assistant.

0:00 - Introductions

1:30 - The problem with Marmite...

4:40 - News - Cloud Waste To Hit Over $14 Billion in 2019 - Jay Chapel, DevOps.com

12:58 - Cloudy Cliffhanger Question

16:45 - Deep Dive - The Next Generation of Managed Services

17:38 - How do Operations change in the cloud?

21:42 - How are architectures different in the cloud?

24:15 - Skills in the cloud - How do you gain a competitive advantage?

31:20 - How do the Next Generation of Managed Services work?

34:48 - Is there a reduction in process lag?

38:40 - What about security concerns - Which fears are justified?

40:20 - How do I choose a Managed Services Provider?

42:10 - Summary

43:07 - Cloudy Cliffhanger Answer

48:10 - Ten Second Recommendation