Ep 84 / REINVENTING CUSTOMER SUCCESS IN AN EVOLVING TECH LANDSCAPE / John Campbell, SADA

Published: Feb. 2, 2021, 4:29 a.m.

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John Campbell joined SADA last year in a newly created role as the VP of Customer Success & Innovation to drive greater alignment in key SADA services that drive high customer satisfaction, retention and growth. What comes after the sale defines you as an organization, and in this episode, John does a deep dive on how he is reinventing SADA\\u2019s Customer Success team in order to keep pace with the constantly evolving needs of companies from SMB to enterprise. Tune in to hear more about his history at Rackspace, staying relevant as a MSP in a cloud world, and his future plans for SADA\\u2019s Customer Success team.\\xa0

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Host: Dana Berg

Guest: John Campbell

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Connect on Twitter:

https://twitter.com/cloudnclear

https://twitter.com/SADA

https://twitter.com/DanaJasonBerg

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Connect on LinkedIn:

https://www.linkedin.com/company/sada/

https://www.linkedin.com/in/bergdana/

https://www.linkedin.com/in/johnucampbell/

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To learn more, visit SADA.com.

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