The recipe for Customer Success

Published: Jan. 21, 2021, 9 a.m.

b'In this episode, we talk all things Customer Success! We shed light on the roles of Customer Success Executive, Customer Success Specialist and Success Program Manager, and the importance of building strong relationships with the customers. We also discuss how to build trust and partnership, which serve as a foundation for both yours and your customer\\u2019s success! \\n\\nHost: \\nClaire Bovill - Chief of Staff & Director Customer Success EMEAR \\n\\nSpeakers: \\nAhmet Guel - Customer Success Executive \\nJhosbell Verdesca De Aguiar - Customer Success Specialist \\nStanislas Mangin - Success Program Manager \\n\\nRead more about Ahmet\\u2019s experiences as a CSE: https://blogs.cisco.com/wearecisco/building-a-bridge-between-business-and-happiness \\n\\nBrowse Cisco CX EMEAR roles: cs.co/9004HVIqo'