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S3 EP 5: Talking Customer Experience with Thimaya Subaiya
b"In this episode, AB sits down for an engaging discussion with Thimaya Subaiya, Cisco\\u2019s SVP, Chief Customer Experience Officer, who shares the hallmarks of a great customer experience and why he believes that consistency is key in every customer interface. Subaiya also discusses what\\u2019s top of mind as he looks to the future of CX; the importance of allyship to his team's success; and why building furniture helps him relax and connect with his daughters."