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b'In this episode, Cisco Champions and the Cisco expert explore the affordable world of remanufactured Cisco products. You\\u2019ll learn what remanufactured means, how it\\u2019s different from refurbished, and where the real value opportunities are for customers that buy remanufactured products. \\n \\nIn addition, you\\u2019ll learn where this equipment is sourced, how it\\u2019s rehabbed, who can sell it, and the average shipping timeline. We also explore the surprise sustainability upside that remanufactured products bring to the table, and we share a couple of real-world examples of how both large and small companies are putting remanufactured goods to work for maximum upside. \\n\\nQuestions addressed \\n-What type of products are available? \\n-How does equipment become part of the Cisco Refresh pool? \\n-How does a partner or customer know what\\u2019s in stock? \\n-Do customers need to specifically ask for Cisco Refresh? \\n-Is the equipment always older? Or is newer gear available in the program? \\n-What happens when equipment is returned? \\n-What are some of the assurances consumers receive when going through Cisco Refresh versus some gray market provider? \\n-What is the warranty and service contract eligibility? \\n-Can you only get equipment that is only supported by Cisco? Or do they sell end-of-life or end-of-service gear? \\n-What are the support options? Is it fully supported by SmartNet? \\n-What\\u2019s on the horizon for Cisco Refresh? \\n-What are some of the limitations? \\n \\nResources \\nLearn more: https://www.cisco.com/c/en/us/products/remanufactured.html \\n\\nEmail your questions: refreshquestions@cisco.com \\n\\nCisco Send It Back app: available for download in the Apple or Google app store \\n\\nFollow us \\nhttps://twitter.com/CiscoChampion \\n \\nCisco Champion Hosts \\nLiam Keegan (twitter.com/liamjkeegan), 24/7 Networks, Solutions Architect \\nTim Bertino (twitter.com/TimBertino) Nebraska Methodist Health System, Senior Network Engineer \\n \\nGuest \\nJustin Cashman, Cisco, Global Sales Director - Cisco Refresh \\n \\nModerator \\nAmilee San Juan (twitter.com/amileesan1), Cisco, Customer Voices and Cisco Champion Program'