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b"Luis Engrossa has an MBA in International Marketing and Finance - and a life-long passion for IT. He has dedicated his career to developing and managing IT systems for public services - for 15 years as CIO of the Portuguese Water and Waste Services Regulation Authority (ERSAR).\\n\\nToday he is leading the Information Systems and Training Division at ICNF (Institute of Nature Conservation and Forestry). He has co-founded Portuguese Blockchain Alliance and is acting as its General Assembly VP.\\n\\nIn this episode of Leadership Deep Dive, Luis talks with Hendrik Deckers about modernising and integrating IT systems at both ERSAR and ICNF, about the potential of Blockchain in the public sector, and about the lessons he's learned about overcoming challenges, empowering people, the value of passion for quality and about turning obstacles into opportunities.\\n\\n\\nTABLE OF CONTENTS\\n\\n00:53 - Introduction: Luis Engrossa\\n01:38 - IT Transformation at ERSAR: new data center\\n03:18 - About ERSAR and its public function\\n06:41 - CIO role at ERSAR\\n07:58 - IT Transformation at ERSAR: new BPM and document management platform\\n17:13 - Institute of Nature Conservation and Forestry and Luis' role as head of Information Systems and Training Division\\n22:40 - Blockchain Alliance and the potential for it in public services\\n\\n\\n\\u25b6 PART 2: Leadership Lessons Learned\\nhttps://youtu.be/JppaFsJT7zo\\n\\n\\nEUROPEAN DIGITAL LEADER OF THE YEAR 2020\\n\\nLuis Engrossa is a Public sector finalist in the European Digital Leader Of The Year Awards organised annually by CIONET. \\n\\nFind out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020.\\n\\nhttps://ecoty.eu/"