Kristin Lindmark CIO of SPP Becoming a digital front-runner in the insurance industry

Published: Aug. 31, 2021, 10:59 a.m.

b'In this #LeadershipDeepDive episode Kristin Lindmark, CIO of SPP, the leading insurance company in the Nordics, talks with Hendrik Deckers about the Future Core, a core renewal program whose implementation might be compared to a heart transplant. Kristin talks about the transformation that has been implemented at SPP since 2016:\\n\\n\\u2705 migrating 90% of the data into the new platform\\n\\u2705 cost savings of about 5 million euros on yearly basis\\n\\u2705 New functionalities compliant with the regulator\\u2019s requirements\\n\\n\\u201cWe seldom say \\u201cno\\u201d to new things\\u201d, says Kristin and explains how the adequate mentality helped to transition from classical waterfall to SAFe. She also mentions new product that SPP enrolled in 2019 \\u2013 the fully digital Pension Plan, which became the Digital Product of the Year. \\n\\nEvery year CIONET nominates top CxOs as finalists of the European Digital Leader of the Year. Kristin represents Sweden in the Finance category. Join us on the special edition of #CIONEXT on September 15 at 14:30 CET where we will feature all the finalists of the Public sector & Non-profit and Finance categories and announce winners.\\n\\nTable of contents\\n\\n00:59 | Introduction and Kristin Lindmark\\u2019s background\\n\\n\\u2022 Master in Science and Engineering\\n\\u2022 Accenture as a great starting point of a career\\n\\u2022 20 years of experience in technology focused on the financial sector\\n\\u2022 7 years at the position of CIO at SPP\\n\\n02:50 | About SPP\\n\\n\\u2022 \\u201cOur mission is to deliver tailored occupational pension solutions\\u201d\\n\\u2022 \\u201cSustainability is part of our DNA\\u201d\\n\\n03:34 | Transformation challenges & solutions\\n\\n\\u2022 Fragmented technological platform\\n\\u2022 Difficulties with competing at the market\\n\\u2022 Solution: core renewal program \\u201cThe Future Core\\u201d\\n\\u2022 Catalyst for change for the entire organization\\n\\u2022 The whole process can be compared to heart transplantation \\n\\n06:39 | Current status of the transformation\\n\\n\\u2022 90% migrated to the new platform\\n\\u2022 Cost savings of about 5 million euros on yearly basis\\n\\n07:10 | New platform\\n\\n\\u2022 New functionalities compliant with the regulator\\u2019s requirements\\n\\u2022 Fully digital pension plan \\u2013 new product rolled out in 2019 that won the award of the Digital Product of the Year\\n\\n11:13 | Forming part of the insurance ecosystem \\n\\n13:09 | How is IT organized\\n\\n\\u2022 Two main domains: Core & Digital\\n\\u2022 Two main roles: developers & business analysts\\n\\u2022 Additionally, UX & Services Design\\n\\u2022 Agile Center\\n\\n16:03 | From waterfall to SAFe\\n\\n\\u2022 Transition possible thank to the open mind of SPP\\n\\u2022 \\u201cWe seldom say no to new things\\u201d\\n\\n\\n19:36 | How transparency makes teams happy\\n\\n20:27 | It\\u2019s all about data\\n\\n22:11 |New role of CIO \\n\\n24:07 | Looking into the future\\n\\n25:53 | Kristin\\u2019s management style\\n\\n\\u2022 \\u201cWe have much more self-confidence in the organization and that positive spiral gives a lot of energy and that also of course, attracts new people and attracts that people want to stay and be part of building the story\\u201d\\n\\n28:28 | The importance of sustainability\\n\\n\\u2022 \\u201cThe most sustainable insurance company in the world\\u201d\\n\\n30:53 | Gender equality and its impact on business\\n\\n33:11 | Kristin\\u2019s leadership style\\n\\n34:30 | MBTI: the Executive\\n\\n37:50 | Ways to relax & be happy\\n\\n\\u2022 Family & animals\\n\\u2022 Seeing results & solving problems is what drives Kristin\\n\\n40:09 | Kristin\\u2019s core values \\n\\n\\u2022 Working hard brings results\\n\\u2022 It\\u2019s important to look for opportunities and grab them\\n\\n41:19 | Kristin\\u2019s mentors\\n\\n\\u2022 Julie Sweet\\n\\n45:05 | Advice for people starting out\\n\\n\\u2022 \\u201cGrab the opportunities as they come along\\u201d\\n\\u2022 \\u201cBe open to the opportunities and be patient\\u201d'