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"No great things are achieved by being realistic"\n\nAnd yet, Charlotte Light, CIO of Channel 4, has achieved quite a lot by pragmatically balancing the expectations of multiple partners, stakeholders and diverse teams. For her transformation of All 4 (Digital TV program at Channel 4), Charlotte was nominated to the #ECOTY Award this year.\n\nIn this episode of Leadership Deep Dive Charlotte talks with Hendrik Deckers about what she has learned in her career, from IT consulting when she was still studying to become a marine scientist, to her current role as CIO of Channel 4. They talk about challenging limiting beliefs, getting things done, the tangible results of diversity, IT governance and learning from failures - about oneself, other people and business.\n\nTABLE OF CONTENTS\n\n01:05 - Charlotte Light - CIO of Channel 4 \n\nECOTY-nominated transformation project: Modernisation of Digital TV platform \n\n09:21 - Agile cooperation with IT suppliers \n16:56 - Managing supply and demand of IT services / How IT is organised at Channel 4 \n22:07 - How business and IT work together at Channel 4 \n25:17 - Managing shadow IT \n28:12 - Charlotte's management and leadership style \n31:28 - Charlotte's background / From marine science to IT management \n35:40 - The secret to getting things done \n47:07 - Charlotte's personality type \n52:00 - Developing immunity to criticism and failure \n53:23 - Personal mantra and values \n55:17 - If you're afraid of something, you just need to go for it \n58:15 - Institute of Coding \n1:02:00 - How do you attract talent to Channel 4? \n1:03:30 - Mentors you've had in your life and lessons you've learned about management and leadership \n1:06:05 - On having been lucky in life \n1:07:10 - Charlotte's advice for future CIOs \n1:11:40 - Managing technological debt