Effectively Managing End of Life Transitions

Published: Aug. 20, 2014, 3 p.m.

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Whether it\\u2019s hardware, software or a toaster, planning for when a product should go through End of Life can be a risky and grueling journey if not handled properly. From when to announce a product\\u2019s EOL to addressing existing customer needs and wrangling the decisions and needs of supply chain, marketing or even PR, a product\\u2019s EOL demands a lot of moving parts. The way a CIO handles this transition could be expensive and risk a company\\u2019s goodwill. What are some of the biggest challenges organizations are facing with EOL transitions, and how can they make it a cost effective process?

Guest: Bill Chapman, VP of IT, Arrow Electronics

Guest Bio: https://www.ciotalknetwork.com/contributor/bill-chapman/

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