AI for business decision-making and change management

Published: July 16, 2019, 2:13 p.m.

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In the show today, J. Richard Jones talks with Dean McKeown, Associate Director, Global Master of Management Analytics at Smith School of Business, Queen\'s University.

Dean is responsible for creating and managing a variety of entrepreneurial initiatives at Queen\'s University, including new academic programs, marketing and IT. He is currently studying the application of artificial intelligence systems for business decision-making and change management during digital transformations.

Hear more about some new and exciting programs within the Smith School of Business for public sector executives, a project with the Canadian Revenue Agency to encourage Millennials to interact with the agency using \\u201cMyAccount\\u201d and incorporating machine learning and natural language processing to better understand the needs of Canadians and what\\u2019s new in the analytics field.

To learn more, go to https://smith.queensu.ca/index.php

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