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Pia Zumkley, Rezeptionistin: "Wenn der Gast mit einem Lacheln aus dem Gesprach geht, das ist mein Anspruch"
b'Mit 25 wurde Pia Zumkley zur besten Rezeptionistin der Welt gek\\xfcrt. Bei Thorsten Otto erz\\xe4hlt Pia Zumkley von ungew\\xf6hnlichen G\\xe4sten und verr\\xe4t, was ein untr\\xfcgliches Zeichen f\\xfcr guten Service in einem Sternehotel ist.?'