001 - The future of satisfaction research

Published: July 2, 2018, 5:09 p.m.

Marnix Korterink is COO at Tevreden.nl and we talk about customer & employee satisfaction research in general and also his vision on what qualities a COO or a leader needs to have. You can reach Marnix on marnix@tevreden.nl, and Amer on amer@bitsvsbytes.com.