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Chris was a lead FBI hostage negotiator for 24 years. The amount of negotiating knowledge he has is unprecedented. ANYONE can find value in this episode, \\xa0you can never have too many negotiating tips you can use anywhere. If you enjoyed today\\u2019s episode remember to subscribe in iTunes and leave us a review!

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Best Ever Tweet:

\\u201cPeople love to tell you how to do stuff, they love to tell you what to do\\u201d - Chris Voss

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Chris Voss Background:

-Founder The Black Swan Group, firm solves business communication problems with hostage negotiation strategies

-Author of the national best-seller Never Split The Difference

-After 24 years as a lead FBI hostage negotiator, he founded The Black Swan Group

-International keynote speaker, negotiation consultant, and award-winning business school professor.

-Say hi to him at http://blackswanltd.com/

-Based in Los Angeles, California

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