#235 Martin Mullholland: Head Concierge Of The Europa Hotel Belfast

Published: Dec. 6, 2021, 5 a.m.

Martin Mullholland is the Head Concierge of the Europa Hotel and has worked there for 38-years — making him the longest-serving staff member of the iconic Belfast landmark.
 
He’s also the current President of Les Clefs d'Or, UICH Ireland — a prestigious network of Head Concierges from around the world.
 
In this episode we talk about:
  • Walking through the door of the hotel for the first time at 18-years old.
  • Working in Belfast City Centre during the troubles
  • Meeting President Bill Clinton
  • The most unusual request a guest has ever made
  • And the art of connecting with other people…
 
This conversation took place as part of the Europa’s 50th Anniversary to celebrate and commemorate its place in local history and the role it’s played in the Belfast story.
 
Check it out!