BROADCASTS.com

b'Join us for an overview and demonstration of Amazon Connect, a self-service, cloud-based contact center based on the same technology used by Amazon customer service associates worldwide to power millions of conversations.\\xa0The self-service graphical interface in Amazon Connect makes it easy to design contact flows for self and assisted call-handling experiences, manage agents, and track performance metrics \\u2013 no specialized skills required. In this session, you will hear from Capital One and T-Mobile on\\xa0how they\\xa0are using Amazon Connect to provide their customers with dynamic, natural, and personalized experiences.\\xa0\\xa0See how quickly you can get started with Amazon Connect and build your contact center.'