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We are back!! We hope everyone had a happy and healthy Thanksgiving. Tune in for this week's episode with host Jennifer Kenney-Smith, as she sits down with Amber Chaudhry, Customer Experience Lead at the Small Business Administration. We get to hear about Amber's experience paving the way for Customer Experience under former CIO at SBA, Maria Roat. Amber persevered, advocated, and challenged herself, and her team, along the way! Listen in to this success story and hear about Amber's lessons learned and advice for those trying to inspire change within their organization.