Incidents and Accidents: Examining Failure Without Blame

Published: Jan. 16, 2015, 1:43 a.m.

b'Dave Zwieback, VP of Engineering at Next Big Sound and Mike Rembetsy, VP of Technical Operations at Etsy discuss learning from the unexpected and examining failure without blame. With practical tips about technical tools and philosophical insights into the human factors and cognitive biases in play, these industry experts offer useful guidance for the thorny questions around the topic of failure.'