Clara Tsao, Part 2: The Health and Welfare of Society.

Published: April 20, 2020, 4:01 a.m.

We return with more thinking from Clara about how to accomplish trust and safety on the internet.  There are many players involved in the discussion, including government agencies, the press, brands, and think tanks, all of whom are committed to the health and welfare of society on (and off) the internet.  All have ideas about the right rules and outcomes.  One core point that Clara emphasizes is how anonymity allows people to engage in conduct they otherwise might avoid if they were identified, and there is little doubt that the internet allows people to gain much more information, including algorithmically biased information, than ever before.  The next few years will be consequential as people without access to the internet get online and as the world becomes increasingly digital.  Even through all of this, Clara remains optimistic, which gives Lee and Troy hope, as you will hear in our post-interview conversation.