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Who are the policy makers of the internet?  Clara Tsao, an expert on content moderation and trust and safety on the internet, says that the people establishing the rules for what is (and is not) allowable content on a platform and the protocols for enforcing those rules are the policy makers.  Given the breadth of what’s on the internet (almost limitless content, potentially), the “line drawing” to decide what’s ok and what’s not ok is very difficult with lots of room for second-guessing.  Figuring out a policy about when it’s permissible to show something that might be risqué or how to balance free speech with protecting society from information that could incite terrorism or other physical threats presents key questions that Clara mentions.  Actually applying the rules once they are in place to particular situations is an especially difficult task.  Clara wakes us up to the complexity of trust and safety on the internet.