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United Nearshore Operation #1 in Call Centers w Avaya Private Cloud
Avaya, a leading global provider of business communications software, systems and services, announced today it will be working with United Nearshore Operation (UNO), a Santiago, Dominican Republic-based global call center company to implement its Avaya Private Cloud Services for Call Center. UNO becomes the first in the region to implement an Avaya services solution in the private cloud, adding the latest technology to the call center services it offers to its local and international customers. The system was deployed with the support of Isbel, an Avaya business partner.