Telfold Next Generation CTI for CRM Workflow Integration

Published: Oct. 4, 2019, 9:16 p.m.

Tenfold Next Generation CTI for CRM uses CTI to integrate your Avaya communications platform with your Customer Relationship Management (CRM) system and provide Screen Pops, Click-to-Dial, Call Logging, and other features. Tenfold Next Generation CTI enables a deep workflow integration to optimize your unique sales and service engagement requirements