Podcasts Technology APN - AVAYA PODCAST NETWORK™ Now@Avaya - Atento Raises the Stakes with AI, Sets the Bar for CRM Providers

Now@Avaya - Atento Raises the Stakes with AI, Sets the Bar for CRM Providers

Published: Aug. 21, 2019, 5:29 p.m.

For over 20 years, Atento has been going beyond the basics of customer service to create lasting bonds between brands and consumers. The global provider of Customer Relationship Management and Business Processing Outsourcing services pushes the limits of possibility to maximize every touchpoint along the customer journey, from customer care to sales to back office and technical support.