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Bill Petty sits down with IR to discuss their extensive Experience Management and Scenario Testing solutions. IR sees Avaya’s hunger, agility and continued innovation in the marketplace as opportunity to deliver key value to our mutual customers. IR won 2017 SPP Excellence Award. Among the first Technology Partners in the Select Product Program, IR has seen great success by maintaining strong relationship with Avaya. IR continues to focus on experience management growth as Avaya continues to deliver new solutions. Most customers spend a lot of money on UC architecture, but small investment in tools. A proactive Experience Management solution helps to support decision making and removing cost of downtime. IR delivers first in class inside-out and outside-in scenario testing.