InsideAVAYA with Chris McGugan-Customer Grievances Beyond the Grave

Published: Sept. 29, 2018, 4:48 p.m.

It’s not a matter of IF but WHEN feedback will be shared about a company’s quality of the product, their service, and their overall customer value. These experiences matter, and always will. Avaya's SVP Solutions & Technology explains why your legacy may live on forever.