FCC proposes $3.9M Fine for Slamming and Cramming by NEON of Florida

Published: Oct. 7, 2017, 5:07 p.m.

The Federal Communications Commission today proposed a nearly $4 million fine against Neon Phone Service of Rockledge, Florida for “slamming” and “cramming.” The company appears to have violated Commission rules by switching customers’ long distance carriers without obtaining proper, verified authorization—an illegal practice called slamming. It also apparently added unauthorized charges onto consumers’ telephone bills—often referred to as cramming.