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FCC NewsBytes 04 03 - Fees Waived due to COVID-19 pandemic
The Federal Communications Commission this week paved the way for hundreds of rural phone and broadband providers to waive fees that would otherwise be incurred by customers experiencing economic challenges as a result of the COVID-19 pandemic. These include late payment fees as well as installation and cancellation fees for consumers signing up for, or looking to switch providers of, Digital Subscriber Line (DSL) broadband services in order to work from home or access remote learning.