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Episode 19 - Facebook AI Scare, Multi/Omni Channel, Bots, Fake News and THE CONTEST
This week, the guys abandoned Fletch, but Tricia saved the day with great information on AI from Facebook and else ware, along with Chatbots and Avaya and Fletch respond to Fake News reports issued by the competition trying to capture business through fear and the BIG CONTEST is still on for a set of Plantronics headsets.