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Avaya's A.I.Connect Initiative Boosts Ecosystem of Developers
Avaya announced a new focus with leading technology partners centered on speeding the development and application of artificial intelligence technologies (AI) in contact centers and unified communications for Avaya customers. The A.I.Connect initiative will focus on enabling Avaya customers to deliver more engaging experiences for their own end customers, enhancing and integrating workflows with smarter, more personalized interactions through the use of AI and machine learning technologies.