Kevin Callahan: https://www.linkedin.com/in/kevin-callahan-mspod/ Kevin on Twitter: @changesteward Kevin’s company is Interaction Agility: https://www.interactionagility.com Mentioned in this episode: Principles for Designers When shared across teams, the designer plans for near 70% utilization, 30% slack time. Deliver insight rather than artifacts. A designer has empathy for end user so the result is something the market wants AND …