Self-Managing vs. Self-Organizing with Michael Guiler

Published: March 5, 2021, 1 p.m.

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In the new Scrum guide update, one of the key but subtle changes has been on the phrasing that teams must be \\u201cself-organizing\\u201d to now saying that they must be \\u201cself-managing.\\u201d So what might leaders do to help teams move forward in a direction of becoming more self-managing?

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Joining Dan to discuss this topic and share his insights is return guest and AgileThought colleague, Michael Guiler. Mike is an agile consultant at AgileThought. He has been an agile coach for over 13 years and has experience helping geographically dispersed organizations (in both the business and technology fields) to transform and better achieve their goals.

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Having done a fair amount with leaders himself, Mike has a ton of great insights on what leaders need to do to move their organization and teams in the direction of self-management, how to shift from a leader-follower to a leader-leader, why an organization would want to become self-managing in the first place, and the techniques and tactics leaders can use to enable self-managing teams. Don\\u2019t miss out!

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Key Takeaways

What does self-managing mean? Why would you want a self-managing team as an organization and a leader?

Ultimately, you\\u2019re trying to build an environment where the organization and the people are really your focus

If you can make your people happy, your organizations will take off and you will no longer have to be the \\u201cpuppet master\\u201d that is pulling all of the strings

Value the people and the interactions over the processes and tools

\\u201cWhen we can get an organization to focus on the people and realize that they\\u2019re not resources \\u2026 they really unleash the power of the organization.\\u201d \\u2014 Michael Guiler

A self-managing team can make really good decisions and have a great impact on its customers

How to begin to move towards self-management and transition from a leader-follower to a leader-leader:

Through an intention-based leadership model

Nurture an environment that creates safety for your team

Have open conversations with your team on self-management

You should have a good idea of where the organization is going as a leader in order to get to a place where it can self-manage

It is important to be completely transparent and make sure that everyone is on the same page about the organization\\u2019s vision and \\u201cwhy\\u201d

The vision should be matched with feedback from the bottom (and left to right, etc.) so that it\\u2019s not a power dynamic

Enable the team\\u2019s communication and ability to deliver based on the vision

Get clear about how decision-making happens based on the type of decision

Make sure that the proper authority for making decisions aligns with the vision and is clear

Techniques and tactics leaders can use to enable self-managing teams:

Story mapping is an incredibly valuable tool for software development teams to get everyone on the same page and aligned with where the organization is trying to go

Sometimes a team member doesn\\u2019t have the competency or skills to become self-managing, it is your duty as a leader to fill those gaps, give them the information they need, and help them grow

Give your team water-wings before you throw them in the pool! (i.e. Give your team safety so that when a mistake is made it gets caught and is not catastrophic)

Challenges for leaders new to the servant leadership mindset:

It takes time to change a \\u201ccommand and control\\u201d environment (i.e. the leader is used to \\u201cpulling the strings\\u201d and the team is used to having to wait for the strings to be pulled before they take action)

If your team doesn\\u2019t understand the big picture they can\\u2019t self-manage effectively

A lack of vision and understanding at all of the levels prevents self-management of the organization

If you punish/reprimand team members for making the wrong decisions, they will eventually stop making decisions on their own (halting theirs and the team\\u2019s ability to become self-managing)

Resources for leaders on unleashing your organization\\u2019s self-managing potential:

Leaders Eat Last: Why Some Teams Pull Together and Others Don\'t, by Simon Sinek

Turn the Ship Around!: A True Story of Turning Followers into Leaders, by David L. Marquet

User Story Mapping: Discover the Whole Story, Build the Right Product, by Jeff Patton

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Mentioned in this Episode:

Michael Guiler

Agile Coaches\\u2019 Corner Ep. 87: \\u201cIntent-Based Leadership with Michael Guiler\\u201d

Agile Coaches\\u2019 Corner \\u2014 Trainer Talk Ep: \\u201cWhy Has Self-Organizing Changed to Self-Managing in the New Scrum Guide?\\u201d

Leaders Eat Last: Why Some Teams Pull Together and Others Don\'t, by Simon Sinek

Turn the Ship Around!: A True Story of Turning Followers into Leaders, by David L. Marquet

Esther Derby

User Story Mapping: Discover the Whole Story, Build the Right Product, by Jeff Patton

Thinking in Systems: A Primer, by Donella H. Meadows

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