b'
This week, Dan Neumann is joined by Joseph Carella \\u2014 a Senior Instructor and Executive Coach of the Eckerd College Leadership Development Institute in St. Petersburg, Florida. Joseph is also a practicing psychologist and Consulting Psychologist for the Orlando Magic NBA Team and the Tampa Bay Buccaneers, as well as the Senior Consultant for AvoLead, and the Principal Owner for Carella & Associates.
\\xa0
In this episode, Dan and Joseph discuss the ways that an effective leader coaches. Joseph highlights the differences between professional coaching and executive coaching, real-life examples from his work, what it means to hold somebody accountable, how good leaders can set up a positive environment to get the most out of their team, and how to provide corrective feedback. Joseph also provides his insights around both positive and corrective reinforcement through coaching and when you should hold yourself accountable as a leader when it comes to the \\u201cunderperformers\\u201d on your team.
\\xa0
Key Takeaways
What good leaders should do (and how they can hold their team accountable):
Set the expectations for performance
Provide instruction, guidance, and support
Positively enforce correct performance
Let the person know immediately when they\\u2019re not performing up to par and provide corrective actions
Help your team with skill acquisitions
Joseph\\u2019s insights around both positive and corrective reinforcement through coaching:
Hold yourself accountable as a leader for creating an environment for your whole team to perform at their best
Review your ideas around the traits you consider to be that of an underperformer (i.e. are they really an underperformer or are they just not matching your expectations?)
Consider how you\\u2019re interacting with an \\u201cunderperformer\\u201d \\u2014 are you only identifying their weaknesses thus creating a demotivating environment?
As a leader, find ways to understand your people and engage with them
If there is truly a performance gap, identify the behaviors that are problematic and the impact that they have on the task at hand, and then allow that person to tell their story, and afterward ask how they\\u2019re going to effect this change
\\xa0
Mentioned in this Episode:
Eckerd College Leadership Development Institute
Agile Coaches\\u2019 Corner Ep. 25: \\u201cTalking Feedback with Christy Erbeck\\u201d
Agile Coaches\\u2019 Corner Ep. 23: \\u201cScrum and Empirical Process Control with Sam Falco\\u201d
Adapt Framework
SBI Model
Peopleware: Productive Projects and Teams, by Tom DeMarco and Tim Lister
\\u201cModern Agile,\\u201d by Joshua Kerievsky
The Three Christs of Ypsilanti, by Milton Rokeach
\\xa0
Joseph Carella\\u2019s Book Picks:
Leaders Eat Last: Why Some Teams Pull Together and Others Don\'t, by Simon Sinek
The Rise of Superman: Decoding the Science of Ultimate Human Performance,
by Steven Kotler
\\xa0
Want to Learn More or Get in Touch?
Visit the website and catch up with all the episodes on AgileThought.com!
Email your thoughts or suggestions to Podcast@AgileThought.com or Tweet @AgileThought using #AgileThoughtPodcast!
'