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This week, Dan Neumann is joined by Dr. Jeff Thompson. Jeff is the Executive Advisor and Chief Executive Officer Emeritus at Gundersen Health System as well as a pediatrician, author, and speaker on values-based leadership. His experience in leadership is extensive \\u2014 with his role as CEO at Gundersen Health System for 14 years being especially remarkable. During his tenure at Gundersen Health System, they had been recognized across the country for their high-quality patient care.

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In his book, Lead True: Live Your Values, Build Your People, Inspire Your Community, Jeff illustrates how a true leader puts their people, organization, and community first. In it, he has compiled stories from a diverse group of leaders who have employed values-based leadership and succeeded. These values greatly align with those of Dan\\u2019s in the Agile space.

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In today\\u2019s episode, Jeff and Dan discuss values-based leadership and how important it is to incorporate in an organization. Jeff gives several deep lessons on excellence and how everyone within the organization can live and benefit through an organization\\u2019s values.

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Key Takeaways

How to implement values-based leadership in an organization:

Make the values explicit and have the courage to speak them

Give staff clarity on what the organization is about, what you\\u2019re going to stand for, and what the purpose is

Use the value set as a means to show them how to get there

Make the purpose known (especially a purpose beyond the money)

Build a steady drumbeat of serving this purpose in a disciplined way

Jeff\\u2019s tips and strategies for achieving better alignment around an organization\\u2019s purpose and values:

Be really clear and consistent about the organization\\u2019s message (write it down and post it; make it very public)

Have the courage to say what the purpose is, what the mission is, and what the values are

Implement a code of conduct that applies to everyone in the organization

Follow through

Use a covenant (or \\u201ccompact\\u201d) with staff and teams to help with alignment

Follow the principle: if it\\u2019s not O.K. for everybody, then it\\u2019s not O.K. for one

Manage influential people\\u2019s bad behavior to improve overall creativity, engagement, and decrease turnover

Benefits of a values-based leadership:

Once it gets going, this model can sustain itself

Improves the wellbeing of the community

Unleashes the talents and creativity of your organization

Encourages innovation by providing a structure that allows staff to act on their own

Encourages creativity, momentum, and excellence by providing a set of principles on how to treat each other

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Mentioned in this Episode:

Dr. Jeff Thompson (LinkedIn)

Gundersen Health System

Lead True: Live Your Values, Build Your People, Inspire Your Community, by Jeff Thompson

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