Podcasts Government Advancing Health Incorporating Empathy in the Workforce

Incorporating Empathy in the Workforce

Published: Oct. 16, 2019, 2:22 p.m.

b'In this AHA Advancing Health podcast, Julia Resnick, senior program manager for the AHA\\u2019s The Value Initiative, and Steve Bovey, quality supervisor for the Empathy in Action program at Adventist Health Castle in Kailua, Hawaii, talk about the program that teaches staff and volunteers listening skills and empathetic approaches to engaging with patients, families and colleagues.'